Your privacy matters to us. This Privacy Policy explains what personal data jbingo collects, why we collect it, how we use it, and the rights you have as a data subject under Philippine law.
Six core principles that guide how jbingo handles your personal information every single day.
jbingo processes all personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines. Your rights as a data subject are recognized and upheld at every step of your jbingo journey.
All data transmitted between your device and jbingo's servers is protected by industry-standard SSL/TLS encryption. Whether you're logging in from Manila or Davao, your credentials and financial data travel securely.
jbingo does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and improve the jbingo platform experience.
As a jbingo player, you have the right to access, correct, delete, and port your personal data. You may also object to certain types of processing. All data subject requests are handled within the timeframes required by Philippine law.
jbingo retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine regulatory and anti-money laundering obligations. Data is securely deleted when retention periods expire.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, jbingo will notify affected players and the National Privacy Commission (NPC) within the timeframes prescribed by the Data Privacy Act of 2012.
jbingo is an online gaming platform accessible at jbingo.app, operated under the PAGCOR licensing framework and targeting Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, and Makati. For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173), jbingo acts as the personal information controller in respect of the personal data it collects from registered players and website visitors.
This Privacy Policy applies to all personal data collected through the jbingo website, mobile browser interface, customer support channels, and any other touchpoint through which you interact with jbingo. By registering an account or using the jbingo platform, you acknowledge that you have read and understood this Privacy Policy.
jbingo collects the following categories of personal data, depending on how you interact with the platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Registration & KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address | Registration & account updates |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposits, withdrawals & KYC |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, bonus usage | During gameplay |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Automatically on site access |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact support |
| Preference Data | Responsible gaming settings, notification preferences, language settings | Account settings updates |
jbingo does not intentionally collect sensitive personal information as defined under the Data Privacy Act, such as health data, religious beliefs, or political affiliations, unless specifically required for responsible gaming assessments or regulatory compliance purposes.
jbingo collects personal data through the following means:
jbingo uses your personal data for the following purposes:
jbingo processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jbingo does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers engaged by jbingo are required to process your personal data only in accordance with jbingo's instructions and applicable Philippine data protection law.
Some of jbingo's third-party service providers may be located outside the Philippines. Where personal data is transferred to a recipient in a country that does not provide an equivalent level of data protection to the Philippines, jbingo will implement appropriate safeguards as required by the Data Privacy Act of 2012 and its implementing rules, including contractual clauses approved by the National Privacy Commission.
By using the jbingo platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.
jbingo retains your personal data for the following periods, after which data is securely deleted or anonymized:
Where jbingo is required by law to retain data for a longer period, the statutory retention period shall apply.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jbingo:
You have the right to request a copy of the personal data jbingo holds about you, together with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data jbingo holds about you.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jbingo's legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on jbingo's legitimate interests.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another personal information controller.
If you believe jbingo has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, please contact jbingo's Data Protection Officer using the contact details in Section 14. jbingo will respond to all data subject requests within fifteen (15) days of receipt, as required by the Data Privacy Act of 2012.
Cookies are small text files placed on your device when you visit the jbingo platform. They help jbingo recognize your device, remember your preferences, and analyze how the platform is used. jbingo uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jbingo platform. Your cookie preferences can also be updated through the cookie consent banner displayed on your first visit to jbingo.app.
The jbingo platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. jbingo does not knowingly collect personal data from individuals under the age of 21. If jbingo becomes aware that personal data has been collected from a person under 21, the account will be immediately suspended and the data deleted.
If you believe that a minor has registered an account on jbingo, please contact our support team immediately at [email protected] so that we can take appropriate action.
jbingo implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While jbingo takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying jbingo immediately if you suspect unauthorized access to your account.
jbingo reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Material changes will be communicated to registered players via email or a prominent notice on the jbingo platform at least seven (7) days before the changes take effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the jbingo platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how jbingo protects your personal data.
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or need to report a privacy concern, please contact jbingo's Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with jbingo's response to your data subject request.
Your data is protected, your transactions are encrypted, and your rights are respected. Join thousands of Filipino players who trust jbingo for a safe and fair online gaming experience. Must be 21 or older.